{"id":16119,"date":"2026-11-11T16:16:09","date_gmt":"2026-11-11T09:16:09","guid":{"rendered":"https:\/\/elitedental.com.vn\/en\/?p=16119"},"modified":"2026-11-11T16:27:04","modified_gmt":"2026-11-11T09:27:04","slug":"privacy-policy","status":"publish","type":"post","link":"https:\/\/elitedental.com.vn\/en\/privacy-policy.html","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><em><span style=\"font-weight: 400\">Last updated: 11\/11\/2026.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400\">This policy explains how Elite Dental handles the information you provide through forms on our website and our official messaging channels. By ticking the consent box on a form, you confirm that you have read and agree to this policy.<\/span><\/p>\n<ol>\n<li><strong> Scope<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">This policy applies to information you provide through forms on elitedental.com.vn, messages to Elite Dental&#8217;s official channels (Zalo OA, Facebook\/Messenger, Instagram, TikTok, WhatsApp, Viber) and our call centre. Information about examination and treatment at our clinics is handled under the consent form signed at the clinic and Vietnamese law on medical examination and treatment.<\/span><\/p>\n<ol start=\"2\">\n<li><strong> Who processes your data<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Information you send through our website and online channels is processed by <\/span><strong>Elite Dental Co., Ltd.<\/strong><span style=\"font-weight: 400\"> (C\u00f4ng ty TNHH Nha khoa Elite; enterprise registration number 0311654703; head office: 75 Huynh Tinh Cua Street, Xuan Hoa Ward, Ho Chi Minh City) (&#8220;Elite Dental&#8221;, &#8220;we&#8221; or &#8220;us&#8221;).<\/span><\/p>\n<p><span style=\"font-weight: 400\">When you book at Elite Dental Metropole, the information needed for consultation and booking is shared with <\/span><strong>C\u00f4ng ty TNHH Nha khoa Elite Metropole<\/strong><span style=\"font-weight: 400\"> (enterprise registration number 0317919392; head office: Unit 1.08, Floor 1, Tower B, No. 20 Nguyen Thien Thanh Street, An Khanh Ward, Ho Chi Minh City). Elite Dental clinics use a shared customer records system.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Personal data contact: Personal Data Protection Team \u2013 Elite Dental, info@elitedental.com.vn, hotline (+84) 28 7306 3838.<\/span><\/p>\n<ol start=\"3\">\n<li><strong> Information we process<\/strong><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Contact details: full name, year of birth, phone number, email, and your messaging account name when you message us.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Booking details: services of interest, preferred clinic, preferred time, any notes you add.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Health information you describe or send (for example your oral health condition or photos of your teeth). This is sensitive personal data.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The time and content of the consent box you ticked.<\/span><\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> Purposes<\/strong><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Contacting you for consultations, booking, confirming and reminding you of appointments;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Customer care, answering questions and handling complaints;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Sending offers and news.<\/span><\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong> Sharing<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Information is shared only as needed for the purposes above, with: staff and doctors of Elite Dental clinics; C\u00f4ng ty TNHH Nha khoa Elite Metropole as described in section 2; service providers to us (customer management software, call centre, messaging, data storage); and competent state authorities as required by law.<\/span><\/p>\n<ol start=\"6\">\n<li><strong> Retention and storage location<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Information is kept for as long as needed for the purposes in section 4, or until you ask us to delete it, unless the law requires us to keep it longer. Some storage and messaging services we use have servers outside Vietnam; any transfer of data abroad is carried out in accordance with the law.<\/span><\/p>\n<ol start=\"7\">\n<li><strong> Protection<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">We apply appropriate organisational and technical measures in accordance with the law to protect your information. No method of transmitting or storing data is completely secure.<\/span><\/p>\n<ol start=\"8\">\n<li><strong> Your rights and responsibilities<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">You have the rights provided by personal data protection law, including: to be informed about the processing; to give or withdraw consent; to view, correct, delete, restrict or object to the processing of your data; and to complain or take legal action in accordance with the law. Withdrawing consent does not affect processing carried out before the withdrawal.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can send a request to info@elitedental.com.vn or call (+84) 28 7306 3838. We may verify your identity before acting on a request. Information the law requires us to keep (such as treatment records and payment documents) cannot be deleted during the mandatory retention period.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You are responsible for the accuracy of the information you provide. If you provide information about another person (for example when booking for a family member), you need that person&#8217;s consent.<\/span><\/p>\n<ol start=\"9\">\n<li><strong> Children&#8217;s information<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Our website forms are intended for people aged 16 and over. When booking for someone under 16, a parent or guardian fills in the information and gives consent on their behalf.<\/span><\/p>\n<ol start=\"10\">\n<li><strong> Updates<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">This policy may be updated when the law or Elite Dental&#8217;s operations change. The new version takes effect on the date it is published on the website.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 11\/11\/2026. This policy explains how Elite Dental handles the information you provide through forms on our website and our official messaging channels. By ticking the consent box on a form, you confirm that you have read and agree to this policy. Scope This policy applies to information you provide through forms on elitedental.com.vn, &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/elitedental.com.vn\/en\/privacy-policy.html\" class=\"more-link\">Xem th\u00eam ><span class=\"screen-reader-text\"> &#8220;Privacy Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":35,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-16119","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Elitedental English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elitedental.com.vn\/en\/privacy-policy.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Elitedental English\" \/>\n<meta property=\"og:description\" content=\"Last updated: 11\/11\/2026. This policy explains how Elite Dental handles the information you provide through forms on our website and our official messaging channels. By ticking the consent box on a form, you confirm that you have read and agree to this policy. 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